Shipping and Returns

Shipping, Returns & Terms of service

Shipping

Orders are dispatched 1-2 business days after an order is place. To estimate your time to delivery, add this to the time indicated by your shipping method (Standard, Overnight, International). WESTERLY provides free standard shipping for orders over $250, with an expected delivery of 1-5 days after dispatch. Express and International shipping are an additional charge. International orders are subject to custom and duty fees which are the responsibility of the customer.

 

Tracking is provided by the carrier for all orders, and a tracking number will be sent to you by email once your order is dispatched.

Returns and Exchanges

If you would like to return or exchange all or part of an order, email info@westerlyswim.com with your name and order # and you will be issued a Return Authorization #. Without this, your return will not be accepted and will be sent back to you. In order to qualify for a return or exchange, merchandise must be unworn, undamaged, unwashed, and in the same condition as when it arrived. All original tags and labels (including hygienic strips on bottoms and full-pieces) must be attached, and items must be returned in original packaging.

 

Exchanges: You may exchange all or part of your order within 21 days of receiving it. WESTERLY will pay for the cost of shipping on the first exchange only; subsequent exchanges from the same order will be paid by the customer.

 

Returns: WESTERLY offers free returns for orders of $200 and above; for all other orders the cost of return shipping is the customer’s and will be deducted from the refund once a return is accepted. All returns must be received within 21 days.

  • All sale items are final sale
  • All international orders are final sale
  • Gift-cards and store credits are non-refundable
  • Shipping and handling fees are not refundable for non-defective and undamaged items

By shopping on westerlyswim.com you are agreeing to these terms. If you have any further questions please contact us at: info@westerlyswim.com.

Terms of Use

Thank you for visiting www.westerlyswim.com (“the Site”). In the following terms and conditions, the terms (“Westerly Swimwear”, “we”, “us” and “our”) refer to WESTERLY LLC. By accessing or using any part of this site, including purchasing our products, you accept these terms. Please review them carefully, and also visit our Privacy Policy which also explains the terms of your visit to our site.

 

You can review the most current version of our Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. We recommend that you check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

 

We reserve the right to refuse service or cancel orders for any reason, at any time.

Pricing

While we do our best to maintain accurate pricing, from time to time items on this Site may be priced incorrectly. We reserve the right to refuse or cancel any orders when this occurs, whether or not the order was confirmed and payment was received. If you have already been charged, we will immediately credit back the amount paid.

 

Prices for our products are subject to change without notice, however if you have placed an order we will ensure to honor the price of the merchandise listed at the time of your order.

 

We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

Product Information

We do our best to ensure that product descriptions on our site are as accurate as possible, however we do not guarantee that information made available on this site is accurate, complete or current. When we discover inaccurate or incomplete information, we reserve the right to correct it.

 

We have made every effort to display as accurately as possible the colors and images of our products, however we cannot guarantee that your computer monitor's display of any color will be accurate or that any image will convey the full design and detail of that product.

Orders

When you place an order with us, we will ask you to provide your name, shipping address, email, telephone number and credit card details. After your payment clears, we will dispatch your order within 1-2 days.

 

Cancelations are generally not accepted once you have submitted a purchase order with us, however if you request this promptly we will do our best to accommodate you.

Third Party Links

Occasionally we may feature third-party links to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites and we do not warrant and will not have any liability or responsibility for any third-party materials or websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy which you should review carefully before using our Site or Services.

Site Access

When you visit our website, we give you a limited license to access and use our information for personal use.

You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights. The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

 

Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.

Limitation of Liability

Westerly Swimwear assumes no responsibility, and shall not be liable for, any damages to, or viruses that may affect your computer or other property caused by or arising from your access to, use of, or browsing this Site or your downloading of any materials from this site. In no case shall we be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages or losses of any kind arising from your use of any of the service or products, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold us harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Termination

You or we may suspend or terminate your use of this Site at any time, for any reason. These Terms of Service are effective unless and until terminated by either you or us. Additionally, you may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Additional Assistance

If you have any questions or comments about the foregoing Terms, please contact us at info@westerlyswim.com, or by phone at 808-344-5892.